How do I start playing?

Simply create an account on the Global Poker website, choose your game mode (Gold Coins or Sweeps Coins), and start playing instantly from your browser—no download required.

What are Gold Coins and Sweeps Coins?

Gold Coins are used for fun and social play. Sweeps Coins, which can be earned through various promotional methods, can be redeemed for real prizes.

Can I play on mobile?

Yes! Global Poker is optimized for mobile browsers and works seamlessly on both Android and iOS devices.

Table of Contents

Global Poker Support Center

Q: What is Global Poker?

Global Poker is an online poker platform that allows players to enjoy popular poker games like Texas Hold’em, Omaha, and more using a unique sweepstakes-based model.

Q: Is Global Poker legal?

Yes, Global Poker operates legally in most U.S. states and Canada by using a sweepstakes system that complies with state and federal laws.

Welcome to the Global Poker Support Center. We’re here to help you have the best possible experience at the tables. Whether you’re a new player or a seasoned pro, our goal is to make sure your questions are answered quickly and efficiently.

Frequently Asked Questions (FAQs)

1. What is Global Poker?
Global Poker is a popular online poker platform where players can enjoy a wide variety of poker games, participate in tournaments, and win real prizes using our unique Sweeps Coins and Gold Coins systems.

2. Is Global Poker legal?
Yes. Global Poker operates using a sweepstakes model, making it accessible and legal in most U.S. states and Canadian provinces. Always check local regulations before playing.

3. How do I create an account?
Simply click on the “Sign Up” button on our homepage, enter your details, and verify your email to get started.

4. What is the difference between Gold Coins and Sweeps Coins?

Gold Coins are used for fun and entertainment.
Sweeps Coins can be used in sweepstakes contests and redeemed for real prizes (subject to eligibility and verification).

Account & Verification

How do I verify my identity?
We may request documents to confirm your identity for security and compliance purposes. This can include a valid ID and proof of address.
I forgot my password. How can I reset it?
Click on “Forgot Password?” on the login page and follow the instructions to reset your password via email.

Purchases & Redemptions

How do I purchase Gold Coins?
Log into your account, go to the “Buy Gold Coins” section, and choose your desired package. Most purchases come with free bonus Sweeps Coins.
How do I redeem Sweeps Coins?
You must verify your identity before redeeming. Navigate to the “My Account” section, select “Redeem,” and follow the steps.

Gameplay Issues

The game crashed or froze. What should I do?
Try refreshing the page, clearing your browser cache, or switching to a different browser. If the problem persists, contact our support team.
I think there’s a bug in the game.
Please report it using our Contact Support form with as many details as possible.

Responsible Gaming

We promote safe and responsible play. If you ever feel that your gameplay is becoming problematic, you can set limits on your account or request self-exclusion at any time. Visit our Responsible Gaming page for more details.

Contact Us

Still need help? Our dedicated support team is available to assist you.

Email: [email protected]
Hours: 24/7 Support
Submit a Request: Contact Form